Concert Best Practices

Now that you’ve secured tickets to see your favorite artist perform at Inn of the Mountain Gods, it’s time to get ready for the show. To make sure all fans in the audience have a great time, there’s a few things to remember. Review our event checklist to make sure your experience is unforgettable:

The box office is open 3pm – 8:30pm on event days and is located near the convention center.
All e-tickets must be downloaded prior to arriving on-property
- Please make sure to download your e-ticket with the barcode from the Ticketmaster app. e-Tickets in your virtual wallet cannot be scanned at the outdoor venue.
All paper ticket holders must have their own ticket when entering the venue
Concert doors open one hour before show time
Smoking is not permitted on-property at this time.

Items ALLOWED to be brought into the venue:

Clear Bag/Tote Bags – no larger than 12″ x 6″ x 12″
Small Clutch Purse – no bigger than the palm of your hand 4.5″ x 6.5″
Bag Checks are conducted
Cameras – non-professional only, no detachable lenses
Blankets and lawn chairs for outdoor shows only

Items NOT ALLOWED to be brought into the venue, but are not limited to:

Spiked jewelry / Wallet chains
Weapons of any kind including pocket knives. All pocket knives/small weapons of any kind will be thrown away. We will not hold them for guests.
Outside food or drink
Large Bags/Backpacks that aren’t clear and larger than the palm of your hand
Alcohol
Coolers of any kind
Illegal drugs/substances
Glass containers
Cans
Laser pointers
Glow sticks
Animals (except service animals)
Fireworks
Strollers
Selfie sticks
Go Pros
Tablets / iPads

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Concert Best Practices